FAQ

  • 1. What types of cleaning services do you offer?

    Milestone Cleaners offers a wide range of tailored cleaning services for both residential and corporate clients. These include carpet and upholstery cleaning, window and solar panel washing, deep shower steaming, post-construction clean-ups, office hygiene maintenance, and gutter cleaning. Every service is delivered using advanced, eco-friendly equipment and customized to suit your specific environment.

  • 2. Do you operate outside of normal business hours?

    Absolutely. We understand that flexibility is key — especially in corporate environments. That’s why Milestone Cleaners offers after-hours and weekend cleaning options, allowing us to deliver exceptional results without disrupting your workflow or daily operations.

  • 3. Are your cleaning products safe for children, pets, and the environment?

    Yes, absolutely. We use eco-friendly, non-toxic cleaning agents that are safe for children, pets, and the planet. Our products meet health and safety standards and are carefully selected to be effective while minimizing environmental impact — making them perfect for homes and health-conscious workplaces.

  • 4. How often should I schedule cleaning for my carpets, upholstery, and solar panels?

    For optimal results:

    Carpets: every 2–3 months in high-traffic areas

    Upholstery: every 6 months to a year

    Solar Panels: every 3–4 months for maximum efficiency

    We’ll help you design a cleaning schedule that protects your investment and enhances hygiene and performance.

  • 5. What makes Milestone Cleaners different from other cleaning companies?

    We combine state-of-the-art cleaning technology, customized service packages, and a deep commitment to reliability and trust. As a locally owned business, Milestone Cleaners also contributes to job creation and community upliftment — making every clean not just professional, but purpose-driven.

  • 6. How do I request a quote or book a service?

    You can easily request a quote or book a service via our online contact form, or email us directly. We’ll schedule a quick assessment if needed, provide a clear estimate, and set up a time that works best for you — it’s fast, transparent, and hassle-free.

  • 7. How do I report an incident or concern related to a cleaning service?

    Your peace of mind is our priority. If you experience any issue — whether it’s damage, a safety concern, or dissatisfaction with our service — please report it immediately using one of the following options:

    📧 Email: Admin@milestonecleaners.com

    📞 WhatsApp: +27 71 900 4325

    📝 Online Form: Visit our Contact page and type “Report an Issue” on the subject line.

    Please include the date of service, location, and a brief description of the issue. We treat every report with urgency and transparency, and you can expect a response within 24 hours. Milestone Cleaners is fully committed to resolving all concerns swiftly and professionally.